General Terms and Conditions:

Newborn

Sleepy Baby Coach: How it works

Step 1: Preliminary questionnaire, sleep evaluation and sleep plan

You will complete the digital questionnaire detailing your baby’s days, nights, temperament, and routines. I will have have everything I need to guide you and your family for the following weeks until your baby turns 12 weeks of age.

For families beginning prenatally, rather than a formal questionnaire, you will be providing this information to me during the 12 weeks of follow-up support. 

Step 2: Private 1:1 consultation via phone or Zoom

We meet for a 45 minutes sleep consultation for an in-depth review of your sleep plan. Here, we will discuss strategies to to gently shape your baby's sleep. You will be educated on how to create a strong foundation of healthy sleep habits and include topics such as breastfeeding, developmental milestones and attachment. You will learn exactly what you should do in every scenario while your child is learning healthy sleep habits so that you have a path to success with a clear understanding of the process to see results. The sleep plan will be sent to you via email the same evening after the consultation. 

**Although this is not a formal sleep training package, my goal is to minimize the need for future sleep training.

Step 3: Personalized 1:1 follow-up support

I will provide you with personalized support until baby is 12 weeks of age, including two (2) scheduled 20-minute calls and weekly email check-ins to review baby's progress. A detailed Follow-Up Support document will be sent to you along with your sleep plan.

Step 4: Guide for Future Success

I will give you a tailor made package that addresses what you may expect in the first year of your baby's life and issues in the future that may affect your child’s sleep patterns. An updated sleep schedule that reflects the sleep needs of a baby 12 weeks of age will be included.

Total investment: $295CAD

Medical

My services are not medical advice. The advice you receive from me is for informational purposes only and is intended for use with common early childhood sleep issues that are wholly unrelated to medical conditions.  My advice is NOT intended to be a substitute for medical advice or treatment.  Always seek the advice of your doctor or other qualified health practitioner regarding any matters that may require medical attention or diagnosis, and before following the advice and using the techniques described in The Sleep Sense Program/Sleepy Baby Coach solutions.  Reliance on any information provided by Sleepy Baby Coach Inc. is solely at your own risk.

Client agrees to follow safe sleeping practices in line with SIDS recommendations.

Client agrees to check with their General Practitioner/Medical Doctor to ensure that their child has no medical conditions which prevent them from safely participating in the SBC solutions.

Client agrees to disclose any medical condition to Sleepy Baby Coach Inc. at the beginning and throughout the SBC Solutions.

Disclaimer

Whilst SBC endeavors to help you get your child sleeping through the night and napping well (where applicable), we cannot guarantee that the customized sleep solution will work for all children.

The level of success for your child to be sleeping successfully is significantly enhanced by following the recommended sleep solutions constructed for your child by SBC. Not following the customized sleep plan, or only selecting components of the plan, will reduce the likelihood that your child will be success in the SBC Solutions.

It is crucial to the success of the program that all family members and “family helpers" involved with care taking responsibilities follow the customized sleep plan. Consistency with implementation of the sleep plan is critical to the success of the program.

Any changes you make to your babies sleeping or eating arrangements are your decision and we at SBC only make suggestions for change, of which you are responsible for choosing to implement.

Payment & Cancellations

Payment of the invoice is due 72 hours prior to the scheduled private 1:1 consultation. If the invoice hasn’t been paid timely your customized sleep plan will not be written and your private 1:1 consultation with be rescheduled for a later date.

Cancellations less than 72 hours prior to scheduled private 1:1 consultation date will only be refunded 50% of the fee.

Refunds will not be given once a consultation has taken place and a personalized sleep plan has been created.

If the client chooses to delay beginning the plan after the private 1:1 consultation and sleep plan creation, no refunds will be provided.

Excluding any medical issues, the plan must be started within 30 days of baby being born or 30 day from the date of the 1:1 consultation (whichever comes first) due to the age and developmental sensitivity of the plan. Going beyond this time frame requires a mandatory updated questionnaire, re-evaluation, updated plan and a possible additional consultation (additional fees will apply) or you forfeit your sleep plan support package. 

During the follow-up process, if the client is unresponsive to voice/text/emails from Sleepy Baby Coach Inc. after 30 days of the 1:1 consultation, Sleepy Baby Coach Inc. is not held accountable for your progress with the sleep plan and cannot guarantee your success with seeing sleep changes. 

Privacy Policy

I understand that my customized sleep plan is meant for the child in which the questionnaire was completed. It should not be shared with a third party as a sleep plan for another child not addressed in the questionnaire.

I understand that information about my child may be utilized in case studies. No identifying information will be used and all names will be changed in case studies.

SBC reserves the right to make amendments to the terms and conditions from time to time and without warning.

Exclusion/Limitation Of Liability

Sleepy Baby Coach Inc. does not make any representations or warranties, express or implied, regarding consulting services provided.  Sleepy Baby Coach Inc.’s liability (if any) is limited to the consulting fee paid by you to Sleepy Baby Coach Inc., and in no event will Sleepy Baby Coach Inc. be liable to you for any other claim, losses or damages.

Payment of the invoice to Sleepy Baby Coach Inc. for services provided by Sleepy Baby Coach Inc. constitutes the acknowledgement and agreement of the general terms and conditions outlined on this page.